TalkTalk Members is here to provide a platform to help you get the best from your TalkTalk broadband and landline. The Web site and forums administrators are "geeks" from The Carphone Warehouse with many years of programming and technical experience.
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Good Morning and welcome to the TalkTalk Members Website and Forums.
You'll find news and reviews on all things broadband as well as useful information like our Jargon Buster and current network status. We've compiled a list of the most popular questions we've been asked in the Help section. Our handy broadband help will help you setup and start surfing. With your help we'll keep this list fresh and relevant to all TalkTalk members. For more in-depth discussions and help on a wide range of topics please visit and contribute to the Members Forums.
Synchronisation Speed (Line Rate) : When your ADSL Modem connects its given a set of parameters by the telephone exchange which it has to adhere to. These include a target Signal to Noise Ratio and a maximum Synchronisation (Sync) Speed (a.k.a. Sync Rate or Line Rate); the speed at which your ADSL Router communicates with the exchange. The sync speed of your ADSL Router is the absolute limiting factor in your Broadband speed, you cannot download or upload any faster than your sync speed. In fact we find that maximum download speeds are generally around 80% of sync speed. A number of factors affect your sync speed. Sync speed is greatly affected by the length of cable between you and the telphone exchange and the quality of cable and extension leads inside your house. Electrical noise also reduces the efficiency of your cable and means your Router have to sync at a slower speed to maintain a stable connection.
Demystify "geek-speak" with our Jargon Buster.
Sometimes exchanges suffer from congestion when the link to the internet is not large enough for the traffic the people using that exchange are generating. TalkTalk strive to make sure that exchanges are upgraded well before they get congested but in some cases its not possible to complete this in time. Any exchanges that are congested are listed along with the expected upgrade date in the new Exchange Capacity section of the Service Dashboard.
Check out a guest review of the Transcend JetFlash220 Biometric USB Drive with a built in Biometric Finger Print Scanner which allows you to securely protect files stored on the drive and your computer & use auto Web site login.
More gadgets and reviews from the fast paced world of IT.
Please note that this Web site and the associated forums are currently in the beta stage of pre-launch.
Feel free to use the site, however, be aware that we may remove any data or functionality between now and go live.
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