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View Full Version : Another slow connection today


Mendel
Sunday 20th Jan 2008, 03:30 PM
Just got my broadband established again since last Friday. Don't know what exactly happened, but it is not that my DG834N does not work. (TT Telephone 2nd line support must have been confused with a different model when they referred me to Netgear, but let's not get into that).

Anyways, my problem currently is that my speed is only about 500 kbps UP and 100 down! It used to be around 3000 up for the past year, and was hoping actually that this could be closer to 8 Meg.

I am hoping I can get some support here, like some of the other customers have had, today.

Thank you.

Mendel
Sunday 20th Jan 2008, 04:03 PM
Just got through to 2nd line support again. My speed is now up at close to 5 Megs. Issue resolved.

Thanks!

Lee
Sunday 20th Jan 2008, 10:21 PM
Hi,

It may be worth checking your router has the latest firmware installed, the DG834 router has had issues previously if using V1 or V2 the latest firmware should work fine. This should stop any future issues.