If you have concerns or complaints about accessibility of the TalkTalk Members site, please contact Chris Hartley at
TalkTalk Members is committed to making its output as accessible as possible to all its users. In order to achieve this, we have implemented a series of design and editorial guidelines and introduced several features to improve accessibility for users with special needs and/or those using assistive devices.
To ensure correct interpretation of our pages by assistive devices (and mobile devices), we validate all our code and stylesheets against W3C industry standards.
All colour schemes are optimised for readability.
Text size is scalable to allow users to increase or decrease font size depending on their requirements. Most browsers support this option.
Internet Explorer users should choose Tools/Internet Options, then click the "Accessibility..." button and select "Ignore font sizes specified on Web pages".
All of our pages follow a logical document structure to assist screen readers and other assistive technology.
All pages follow a logical tab index order to ease speed of navigation.
All imagery is tagged with alternative text, and a title or description.