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TalkTalk currently have an issue with data on online bills viewed through mytalktalk showing incorrect values for bills produced on 17th, 21st, 25th or 28th of the month. This is due to a problem with the online functionality reading the billing files and does not in anyway affect the bill the customer receives via email or the customer payment.
They've identified where the problem is and the issue should be addressed with a bulk fix expected later today! Thanks to everyone for your patience while they correct this online billing display info. We'll update here and on the forums when the fix is in place or there are any other updates
All online billing details now have the correct information. If you do experience problems then post on the forums or telephone TalkTalk.
Please note that this Web site and the associated forums are beta-labs and often staging areas of pre-launch systems.
Feel free to use the site, however, be aware that we may remove any data or functionality at any time :)
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