 TalkTalk Network Status |
 Resolved Network Problems |
 Service Announcements |
 Exchange Status |
 Exchange Checker |
 Broadband Speed Test |
 TalkTalk Call Queues |
 Broadband Protocol Usage |
Out of target
Within target
Exceeding target
No comments
The following table gives a quick overview of the current state of TalkTalk's telephone-based support lines.
You can help them (and yourself) by always making sure you call the correct number. If you have to be transferred internally, you'll effectively be joining the back of two or more queues.
Details of how to contact TalkTalk can be found in the general help section.
| Phone Line | Answered within Target | Calls Abandoned | Longest Call In Queue | |
|---|---|---|---|---|
|
TalkTalk Customer Service | 97% | 0% | 00m 00s |
|
1st Line Technical Support | 59% | 5% | 00m 00s |
|
2nd Line Technical Support | 68% | 5% | 00m 00s |
|
TalkTalk Home Mover | 82% | 6% | 00m 00s |
|
Options | 100% | 0% | 00m 00s |
Please note that this Web site and the associated forums are beta-labs and often staging areas of pre-launch systems.
Feel free to use the site, however, be aware that we may remove any data or functionality at any time :)
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