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TalkTalk, the home phone and broadband company from The Carphone Warehouse, is refusing to buckle under pressure from the music and film industries to impinge its customers' rights and restrict their freedom of use of the internet.
TalkTalk is the first ISP to reject the BPI's 'three strikes' scheme which would require it to disconnect customers who had been deemed by the music industry body to have shared content under copyright.
The BPI proposals are considered by TalkTalk to be unreasonable and unworkable and the company will take every practical and legal step to defend its customers.
Charles Dunstone, CEO, The Carphone Warehouse Group says; ”Our position is very clear, we are the conduit that gives users access to the Internet, we do not control the Internet nor do we control what our users do on the Internet. I cannot foresee any circumstances in which we would voluntarily disconnect a customer's account on the basis of a third party alleging a wrong doing. We believe that a fundamental part of our role as an ISP is to protect the rights of our users to use the Internet as they choose. We will fight any challenge to the sanctity of this relationship with every legal option available to us.”
The music industry has consistently failed to adapt to changes in technology and now seeks to foist their problems on someone else. Rather than threatening us, the BPI's time would be better spent facing up to the reality of our times and adapting its business model accordingly.”
TalkTalk has written to the BPI confirming that it will continue to protect its customers and under no circumstances will it voluntarily adopt a scheme that requires it to begin disconnections or sharing customer information with the music industry.
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