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Errors sending to NTL Email Addresses

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Customers have reported a blocked / spam error message when sending email from their TalkTalk account to an NTL account. This error is generated by NTL as a result of email traffic routing and throughput.

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TalkTalk Members Site Analytics

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TalkTalk Members Web Site Analytics

We monitor and analyse our Web site and forums stats, visitor and traffic profiles, and links and search usage. Some of you may be interested to see this information too. Our Web Site Analytics Summary (pdf 116KB) is available for download for anyone who's interested. If this file proves popular (we'll monitor this ;-) then we'll make sure it's updated regularly.

Any questions, comments, general observations can be posted on the Web Site Analytics thread on the Ideas for the Web site forum..



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mytalktalk Billing Errors

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TalkTalk currently have an issue with data on online bills viewed through mytalktalk showing incorrect values for bills produced on 17th, 21st, 25th or 28th of the month. This is due to a problem with the online functionality reading the billing files and does not in anyway affect the bill the customer receives via email or the customer payment.

UPDATED 11am, 6 May 2008

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Total Connected Subscribers Tops 1 Million

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Total Connected Subscribers

This tuesday saw the number of TalkTalk customers actively connected to the broadband service top the 1 million mark.




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