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Customers have reported a blocked / spam error message when sending email from their TalkTalk account to an NTL account. This error is generated by NTL as a result of email traffic routing and throughput.
Read full story on Errors sending to NTL Email Addresses
We monitor and analyse our Web site and forums stats, visitor and traffic profiles, and links and search usage. Some of you may be interested to see this information too. Our Web Site Analytics Summary (pdf 116KB) is available for download for anyone who's interested. If this file proves popular (we'll monitor this ;-) then we'll make sure it's updated regularly.
Any questions, comments, general observations can be posted on the Web Site Analytics thread on the Ideas for the Web site forum..
Read full story on TalkTalk Members Site Analytics
TalkTalk currently have an issue with data on online bills viewed through mytalktalk showing incorrect values for bills produced on 17th, 21st, 25th or 28th of the month. This is due to a problem with the online functionality reading the billing files and does not in anyway affect the bill the customer receives via email or the customer payment.
Read full story on mytalktalk Billing Errors
This tuesday saw the number of TalkTalk customers actively connected to the broadband service top the 1 million mark.
Read full story on Total Connected Subscribers Tops 1 Million
Please note that this Web site and the associated forums are currently in the beta stage of pre-launch.
Feel free to use the site, however, be aware that we may remove any data or functionality between now and go live.
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