Insider Info.

TalkTalk Members Site Analytics

We monitor and analyse our Web site and forums stats, visitor and traffic profiles, and links and search usage. Some of you may be interested to see this information too. Our Web Site Analytics Summary (pdf 118KB) is available for download for anyone who's interested. If this file proves popular (we'll monitor this ;-) then we'll make sure it's updated regularly.

Any questions, comments, general observations can be posted on the Web Site Analytics thread on the Ideas for the Web site forum.

Wifi Utilisation Report

The snappily titled Estimating the Utilisation of Key Licence-Exempt Spectrum Bands (~1.5MB pdf) has just been published as a commission by Ofcom produced by Mass Consultants. The aim was to evaluate the efficiency of the use of wireless communications. They conclude that there is an incredible density of traffic in the unlicensed frequencies which Wifi operates... and the main source may surprise you!

Graph shows proportions of frame types in a few selected locations. Beacon frames are polls from routers and access points telling the world they are there and inviting someone to connect.

The TalkTalk Blog

Head over to www.talktalkblog.co.uk/ where you'll find regular (!) entries from CEO Charles Dunstone, Managing Director Wendy Becker and members of the TalkTalk team.

Help On Your Mobile

TalkTalk Members MobileYou know what its like. You are trying to get on to the internet and your connection isn't working. The solution? Get on the internet for help but you can't because your internet is down. Its a Catch 22 situation.

Not any more. With the launch of the new TalkTalk Members mobile microsite you can quickly see a list of the latest outages, view and dial useful numbers with just a quick click^* and access quick setup information for your modem all direct from your mobile on a site that is optimised for mobiles.

Just go to your mobile phone's web browser and bookmark the address http://www.talktalkmembers.com/mobile/

If you put this into your mobile straight away then if you get problems later your phone already has it stored.

^{*automatic dial supported on most mobiles}